vantelia.store is an information catalogue for visitors in Uganda. Vantelia is not the seller of the products and has no part in the sale.
The supplier of the product sells it. Its name and address are given during the confirmation call and are on the delivery paperwork.
The form asks for a call and is not a purchase. A contract with the supplier is formed only when you accept the order by phone.
Amounts are in Uganda shillings and are paid in cash on delivery. The site will never ask for mobile money, card or bank details.
You can refuse the parcel when the rider brings it. Your consumer rights under Ugandan law stay as they are.
The texts are general information, not medical advice, and they do not replace seeing a doctor.
Email support@vantelia.store and explain what happened.
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