vantelia.store is operated by Vantelia, an information catalogue, which decides what happens to the details sent in through the form. Questions about your personal data go to privacy@vantelia.store.
The name and phone number you type in, the product page you came from, and normal visit logs (browser, time, IP address). Mobile money, card and bank details are never requested.
The form goes to the supplier of the product so that an agent can phone you, confirm the order and arrange the delivery.
The Data Protection and Privacy Act, 2019 governs this use, and the ground is the consent you give when you send the form.
The supplier's call centre and, through it, the courier, and only what is needed to confirm and deliver. The form travels as a chat message (Telegram). Nothing is sold and no advertising profile is created.
The site holds no customer database. Forms are forwarded and server logs are deleted after a short period. The supplier keeps order records for as long as the order and the law require.
Write to privacy@vantelia.store to see, correct or delete your data, or to object to the way it is used. You can also complain to the Personal Data Protection Office (PDPO) at NITA-U.
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