vantelia.store offers information to visitors in Rwanda. Vantelia is not the seller of the products and is not a party to the sale.
The supplier of each product is the seller. Its name and address are given on the confirmation call and printed on the delivery documents.
The form asks for a call and does not complete a purchase. The contract with the supplier is formed once you confirm the order by telephone.
In cash to the courier on delivery. The site never asks for bank or card details.
Your rights as a consumer apply against the seller, and RICA, the Rwanda Inspectorate, Competition and Consumer Protection Authority, oversees them. You can also refuse the parcel at delivery.
The pages inform and do not take the place of advice from a doctor or pharmacist.
Send your complaint to support@vantelia.store. You may also contact RICA.
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