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Privacy policy

Controller

vantelia.store is an information guide operated by Vantelia. Send your questions on personal data to privacy@vantelia.store.

Data we receive

The name and number you type in the form, the page from which you sent it, and ordinary technical data of the visit such as the IP address in the server log. No bank or card details are requested.

Purpose

To give your request to the supplier of the product, so that an adviser can call you, confirm the order and arrange for delivery.

Legal basis

Actions you request before a contract is made and our legitimate interest in operating the site, as allowed by Law N° 058/2021 on protection of personal data and privacy.

Recipients

The call centre of the supplier and, through it, the courier. The request travels as a Telegram message. We sell no data and build no advertising profiles.

Duration

We hold no customer database: requests are forwarded and server logs are erased after a short time. The supplier keeps order records for the period set by law.

Your rights

You can request access, correction or erasure, restrict the use of your data or object to it by writing to privacy@vantelia.store. You may also complain to the NCSA Data Protection Office.

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