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Terms of use

Nature of the site

vantelia.store is an information site for visitors in the Philippines. Vantelia is not the seller of any item and is not a party to the sale.

Seller

The item's supplier is the seller. Its name and address are given on the confirmation call and printed on the delivery papers.

The form

Submitting the form requests a call and is not a purchase. A contract with the supplier arises only once you agree to the order by phone.

Payment

Amounts are in Philippine pesos and paid in cash on delivery. The site never asks for card, GCash or bank details.

Refusing the package

You may turn down the package at your door. This does not reduce your rights under the Consumer Act of the Philippines (RA 7394).

Item descriptions

The text is general information, not medical advice, and does not take the place of a consultation with your doctor.

Complaints

Email support@vantelia.store with what happened and a reply will follow.

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