vantelia.store is run by Vantelia, an information site. It decides how the details sent from the form are used. For questions on your personal data, email privacy@vantelia.store.
The name and phone number you type, the page of the product you used, and standard visit records such as browser type, time and IP address. M-Pesa, card and bank details are not asked for.
Your form is forwarded to the supplier of the product, so its agent can phone you, confirm the order and arrange for the parcel to reach you.
Processing is governed by the Data Protection Act, 2019 and depends on the consent you give when you press send.
The supplier's call centre and, via it, the courier, limited to what confirmation and delivery need. The form is passed along as a chat message (Telegram). Data is not sold and no advertising profile is built.
No customer database exists here. Forms are passed on and server logs are cleared after a short time. The supplier holds order records for as long as the order and the law call for.
Email privacy@vantelia.store to ask for a copy of your data, to have it corrected or deleted, or to object to its use. A complaint may also go to the Office of the Data Protection Commissioner (odpc.go.ke).
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