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Terms of use

Purpose of the site

vantelia.store is an information directory for visitors in India. Vantelia does not sell any product and takes no part in a sale.

The seller

The supplier of a product is its seller. You are told the supplier's name and address during the verification call, and they appear again on the delivery papers.

Submitting the form

The form requests a call and does not buy anything. A contract with the supplier arises only when you agree to the order over the phone.

Payment

Prices are shown in Indian rupees and paid in cash at delivery. The site never asks for a card number, a UPI PIN or an OTP.

Declining the parcel

You may turn the parcel away at the door. Your rights under the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020 remain as they are.

Product descriptions

The text is general information, not medical advice, and cannot stand in for a consultation with your doctor.

Complaints

Email support@vantelia.store and describe the problem. You can also reach the National Consumer Helpline (consumerhelpline.gov.in).

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